Our Services

We are committed to protecting the wishes and rights of those who live in long-term care.

We provide the following services:

  • Monitor long term  facilities for quality of care, quality of life and violation of residents’ rights
  • Advocate on behalf of facility residents
  • Receive, investigate and resolve complaints on behalf of residents
  • Investigate elder abuse that occurs in the facilities
  • Work with families to find suitable placement for their loved ones
  • Work to resolve systemic problems that affect all residents in a facility
  • Witnessing services for execution of Advance Directives for Health Care in Skilled Nursing Facilities
  • Assistance to access MediCal
  • Investigation of MediCal fraud
  • Community Education on elder care and elder abuse issues
  • In-service education for facility staff
  • Facilitation of “Best Practice” referrals between facilities