Advocates for Quality of Life in Residential Care
Ombudsman Services of San Mateo County, Inc. is committed to working with residents, families, facilities and stakeholders to create a community dedicated to protecting the rights of all residents living in long term care in San Mateo County. We create immediate change for residents through our hands on advocacy efforts addressing issues that range from quality of care issues to egregious abuse. Join us as we drive change in the elder care community.
Our Mission
The residents of long term care facilities are often the most vulnerable in society. OSSMC works to assure the protection of these residents through advocacy, direct intervention, and education in collaboration with service providers.
How We Can Help You
Advocate for residential rights
Problem-solve in long-term care facilities
Help locate a long-term care facility
What We Do
In an interview with PenTV, OSSMC's former Executive Director, Bernadette Mellott, describes the services offered by Ombudsman Services of San Mateo County, Inc., the need for our services, and the impact on the lives of all the residents that live in licensed long term care facilities in San Mateo County.
Contact Us
Hours of Operation: Monday through Friday, 8:30 am – 4:00 pm
Phone: (650) 780-5707
Fax: (650) 364-5399
Email: info@ossmc.org
*After hours, weekends, and holidays, please contact the Crisis Line at
(800) 231-4024