Advocates for Quality of Life in Residential Care

Ombudsman Services of San Mateo County, Inc. is committed to working with residents, families, facilities and stakeholders to create a community dedicated to protecting the rights of all residents living in long term care in San Mateo County. We create immediate change for residents through our hands on advocacy efforts addressing issues that range from quality of care issues to egregious abuse. Join us as we drive change in the elder care community.

Our Mission

The residents of long term care facilities are often the most vulnerable in society. OSSMC works to assure the protection of these residents through advocacy, direct intervention, and education in collaboration with service providers.

How We Can Help You

Advocate for residential rights

Problem-solve in long-term care facilities

Help locate a long-term care facility

Upcoming Events

There are no in person events at this time. Please check back.

Contact Us

Hours of Operation: Monday through Friday, 8:30 am – 4:00 pm
Phone: (650) 780-5707
Fax: (650) 364-5399

*After hours, weekends, and holidays, please contact the Crisis Line at
(800) 231-4024