Sandra came to OSSMC in the Fall of 2012 after a long and distinguished career in human resources serving as Assistance Vice President of Human Resources for a local college and hospital as well as co-founding a food program for the elderly. Yet, as she looked to life after a professional career she knew that she wanted to give back to the community and volunteer her time in a meaningful way. Sandra remembered her friends Lisa and Michele, both long serving and distinguished Field Ombudsman, telling her how much they enjoyed working with and she decided to apply.
In the two years since she came to OSSMC Sandra has given more than 600 hours to the residents of long-term care in San Mateo County, and is known for her quick response to complaints. Sandra can often be found at her assigned facilities in the evenings and on weekends, and is always eager to spend time listening to the concerns of a resident. When asked about her time with OSSMC Sandra said “ My work with the residents brings me great joy and is very fulfilling. Their smile of welcome when I haven’t seen them for a while means so much”. She remarked that being a good ombudsman requires “compassion and a caring spirit”, character traits that Sandra has in spades.
When Sandra is not protecting the rights of residents in long-term care she spends her time with her husband, their three children and seven grandchildren. She loves to cook and share meals with those that she loves.
The board and staff of OSSMC extend a heartfelt thanks to Sandra for using her voice to protect the rights of residents in long-term care.